Integrating cultures for success: Accelerating leadership and performance in a $10 billion merger
- Change Management
- Customer Experience
The challenge
A $10 billion merger called for a deep assessment of two distinct cultures and a strategy to help leaders successfully integrate the companies. The parent company had strong management systems, processes, and structures that drove high-quality results. In contrast, the acquired company thrived with a fast-paced, entrepreneurial approach, free from heavy processes and rigid procedures. To ensure success, executives had to blend the strengths of both cultures, harnessing the synergies to drive the new company forward.
The solution
The team worked closely with HR from both companies to assess cultural norms and leadership practices, comparing them to the desired future state. The result was a custom manager integration guide to help leaders from both teams align. The guide highlighted cultural differences and clarified leadership expectations in the new company. Leaders used the guide to complete self-assessments and access tools and worksheets, preparing themselves, their teams, and the organization for success.
The results
The customized manager integration guide drove performance and success by helping leaders navigate the transition. It included a cultural assessment of norms and leadership practices from both companies. A cultural roadmap outlined steps to blend the best aspects of each culture into the new organization. This approach informed and prepared leaders to leverage cultural and business synergies.
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Bill Kollitz
Senior Manager – Pittsburgh
Wavestone
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