Organizational transformation drives ROI and accelerates growth
- Change Management
- Life Sciences

The challenge
Six months after a major integration, the leadership team of a large healthcare organization was still struggling to unite their people. Despite several new acquisitions on the horizon, the expected benefits had yet to materialize. Employees were left uncertain about when—or if—meaningful changes would come. Decision-making stalled, often requiring senior leadership involvement. Meanwhile, leaders found themselves bogged down in the details, unable to break through silos, and feeling increasingly overwhelmed.
The solution
We began by assessing stakeholders’ awareness and understanding through comprehensive mapping. This helped us identify the key needs and concerns of leaders as they aligned their teams. Unlike traditional change management that focuses only on implementation, our approach emphasized helping leaders activate their strategy by addressing immediate needs and improving business performance.
We simplified a complex business plan into a clear and easy-to-understand format, overcoming challenges at every step. Leaders found our support in the new leader assimilation process particularly beneficial, which had a positive ripple effect across the organization. This was evident in a team bonding session with over 120 participants, marking it as their best communication in years. By keeping things simple and effective, we’ve shown that even the most complex strategies can be successfully activated.

The results
- In just 12 weeks, the Organizational Effectiveness team delivered a roadmap designed to achieve a 3:1 return by transforming the operating model, structure, processes, and roles. The roadmap included:
- A refined operating model that clarified “how they work” and enhanced the team’s value to customers.
- A streamlined operating rhythm and clear decision-making rights to better align and focus efforts.
- A strategy to integrate the current team more effectively and maximize outcomes.
A playbook for faster, more efficient integration of future acquisitions.